Create a Freshdesk account to track your tickets

How do I create an account?

  • Through the login page, choose to sign up with us for a new account and use the email you use to communicate with BallotReady (ie your work email)

    Follow the screen recording to see, in video, how to sign up.

  • At this point, you’ll receive an email confirmation from CivicEngine. After following the link to the page shown below and setting a password, you will be automatically logged in.

How do I log in next time?

  • If your work email is a gmail account, you can opt to log in using Google. Password entry is not required.

  • You’ll be taken to a screen that says Choose an account to continue to Freshdesk. Choose the email you used to create your account.

  • If your work email is not a gmail, you’ll have to manually enter your email and password to log in.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.