Where can I submit a ticket?
You can submit a ticket through:
How do I submit a ticket?
Click on the Submit a Ticket button, or you can follow any other path described above.
Select the appropriate customer type in the form and follow the prompts from there.
You can upload images and attach files with your ticket.
Follow the screen recording to see an example of submitting a ticket.
How will I know when action is taken on my ticket?
You’ll receive an email notification whenever the BallotReady team takes action on your ticket.
The entire text of our update will be included in the email. The email will include a link to view the ticket in the client portal as well.
You can access all of your tickets through the Support Portal.
Guides for accessing and using tickets in the portal can be found in other articles